CRM Manager

CRM Manager | Retail Brand | Manchester | £50,000 - £55,000\n\nZachary Daniels Recruitment are currently recruiting for a CRM Manager opportunity with a growing retail brand based in Manchester.\n\nThis is a great opportunity for an experienced CRM professional to join a fast-paced business and play a key role in driving customer engagement, retention and lifecycle marketing activity across multiple channels.\n\nThe role will focus on delivering CRM campaigns, improving customer journeys and supporting wider digital and marketing activity. You'll work closely with internal teams to help drive performance, customer loyalty and repeat purchase through effective, data-led CRM activity.\n\nKey responsibilities include:\n\nManaging CRM campaigns across email, SMS and other digital channels\nSupporting customer retention and loyalty initiatives\nImproving customer journeys and engagement strategies\nUsing customer data and insights to optimise campaign performance\nWorking closely with marketing and ecommerce teams\nSupporting segmentation, automation and personalisation activity\nReporting on CRM performance and campaign effectivenessWe are looking for:\n\nPrevious experience within a CRM or retention-focused role\nBackground within retail, ecommerce or consumer brands preferred\nExperience using CRM or email marketing platforms\nStrong communication and organisational skills\nA commercial and data-driven mindset\nSomeone comfortable working in a fast-paced environmentWhat's on offer:\n\nSalary up to £55,000\nBonus potential\nStaff discount and benefits package\nOpportunity to join a growing retail business with strong career prospectsIf you are interested in hearing more, please apply with your latest CV